Frequently Asked Questions
The Answers You Need
What is your return policy?
Unfortunately, due to the personalized nature of our products, we do not accept returns or refunds.
Where do you ship?
Pick-up: We offer free pick-up from our Etobicoke location.
Shipping: We offer $15 flat rate local shipping within the GTA (Toronto, Vaughan, Mississauga, Brampton, Oakville).
Custom/ Curated Gifts
Don't see something you love or want something modified in an existing gift box, send us an email to firstname.lastname@example.org and we will work with you to create your perfect gift.
What is your lead time?
All gift boxes will be shipped out/ ready for pick-up within 2-5 business days. Reach out if you require a rush order!