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Frequently Asked Questions

The Answers You Need

FAQ: FAQ

What is your return policy?

Unfortunately, due to the personalized nature of our products, we do not accept returns or refunds.

Where do you ship?

Pick-up:  We offer free pick-up from our Etobicoke location.  


Shipping:  We offer $15 flat rate local shipping within the GTA (Toronto, Vaughan, Mississauga, Brampton, Oakville).

Custom/ Curated Gifts

Don't see something you love or want something modified in an existing gift box, send us an email to hello@cadeaucanada.com and we will work with you to create your perfect gift.

What is your lead time?

All gift boxes will be shipped out/ ready for pick-up within 2-5 business days.  Reach out if you require a rush order!

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